Maintenance Manager

We are on the hunt for a Maintenance Manager to help keep our restaurants safe, sharp, and running smoothly, so our teams can focus on delivering the bold Popeyes experience our guests know and love.

As our Maintenance Manager, you will play a key role in supporting maintenance operations across our growing restaurant estate. You’ll work closely with the Head of Maintenance, Operations teams and external contractors to manage planned and reactive maintenance, support refurbishments, and drive continuous improvement across the estate.

*We are hiring a Head of Maintenance and a Maintenance Manager currently into Popeyes*

If you’re an experienced maintenance or facilities professional with a hands-on approach, strong contractor management skills, and a passion for keeping sites running smoothly in a fast-paced, multi-site environment, we’d love to hear from you.

What you’ll do here:

• Coordinate planned preventative maintenance and reactive maintenance across the restaurant estate, using Access Maintain/Pronott
• Ensure restaurants are maintained to company, safety, compliance and brand standards
• Support rapid responses to maintenance issues, helping to minimise operational disruption and equipment downtime
• Carry out regular site visits and audits to identify maintenance risks and improvement opportunities
• Manage relationships with contractors and service providers, including attendance, quotations, work completion and SLA performance
• Support statutory maintenance and health & safety compliance, ensuring records, certifications and documentation are accurate and up to date
• Identify commercial efficiencies, support supplier tendering and negotiations, and help manage maintenance budgets
• Support site refurbishment programmes, working closely with Operations to maximise budget utilisation
• Maintain maintenance systems, trackers and reporting tools, monitoring KPIs and recurring issues

What we’re looking for:

• Experience in a maintenance or facilities management role within a multi-site hospitality, retail, leisure or similar fast-paced environment
• Experience coordinating contractors, reactive maintenance activity and planned preventative maintenance
• Good understanding of building maintenance, commercial kitchen equipment and UK maintenance compliance requirements
• Experience using maintenance management systems and reporting tools
• Strong communication and stakeholder management skills
• Commercial awareness with a good cost-control mindset
• Relevant facilities management or maintenance qualifications would be a bonus

Who you’ll be:

• Organised and proactive
• Practical and hands-on
• A confident problem solver
• Calm under pressure
• Comfortable managing multiple priorities
• A strong communicator
• Solutions-focused and commercially aware
• Confident working independently and collaboratively with internal teams and external partners

Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self, and everyone belongs. That’s why we assess each application on the ability to do the job and nothing else.